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Welcome to TitanTek Technologies FAQ
Explore the answers to the most common questions about our products and services. If you can't find what you're looking for, feel free to get in touch with us for more information.

Have more questions? Reach out to us!

  • Which operating systems do tablets run on?
    Most tablets run on Android, iPadOS (Apple), or Windows, each offering different app ecosystems and functionality.
  • How much storage do I need in a tablet?
    It depends on usage! For basic tasks, 32GB-64GB is fine, while power users might need 128GB or more. Some tablets also support expandable microSD storage.
  • What is the best tablet for gaming?
    High-performance tablets with powerful processors, ample RAM, and high-refresh-rate displays (like the iPad Pro or certain Android gaming tablets) offer smooth gaming experiences.
  • Do tablets support external accessories like keyboards and mice?
    Absolutely! Many tablets have Bluetooth connectivity or USB ports that allow users to attach keyboards, mice, styluses, and external storage.
  • Are tablets good for kids?
    Yes, but it's best to choose kid-friendly tablets with parental controls and durable designs. Many brands offer educational apps and safe browsing features to protect young users.
  • Can I use a tablet as a phone
    Some tablets support SIM cards and cellular connectivity, allowing users to make calls and send texts just like a smartphone.
  • How long does the battery of a tablet last?
    Battery life varies but most tablets last 6 to 12 hours on a full charge, depending on usage and screen brightness settings.
  • What are the key differences between a tablet and a laptop?
    Tablets are lighter, more portable, and often have touchscreen interfaces with no physical keyboard, while laptops have more processing power, expandable storage, and a dedicated keyboard for productivity tasks.
  • Can I edit photos and videos on a tablet?
    Yes! Many tablets, especially iPads and premium Android models, support apps like Adobe Photoshop, Lightroom, and video editors for creative work.
  • Can I use a tablet for work and productivity?
    Yes! Many tablets support office apps, stylus input, external keyboards, and multitasking features, making them great for emailing, document editing, and remote work.
  • What is the best operating system for a laptop?
    It depends on your needs: Windows – Great for gaming, productivity, and software compatibility. MacOS – Optimized for creatives and Apple ecosystem users. Linux – Best for developers and secure computing.
  • What should I look for when buying a laptop?
    Consider the processor, RAM, storage, display size, battery life, and operating system based on your needs. If you need performance, go for Intel Core i5/i7 or AMD Ryzen 5/7, and SSD storage for faster speeds.
  • What are the best laptops for gaming?
    Gaming laptops should have high-refresh-rate displays, powerful GPUs (NVIDIA GeForce RTX or AMD Radeon), fast processors, and cooling systems for optimal performance.
  • Can I use a laptop for video editing and graphic design?
    Yes, but choose laptops with powerful processors, ample RAM, high-resolution screens, and dedicated GPUs (like MacBook Pro, Dell XPS, or ASUS ROG models).
  • Can I upgrade a laptop’s hardware?
    Some laptops allow RAM and storage upgrades, but many modern ultrabooks have soldered components that cannot be changed after purchase.
  • What is the difference between SSD and HDD storage?
    SSD (Solid State Drive) is much faster, quieter, and more reliable than HDD. HDD offers larger storage at a lower cost, but SSD greatly improves performance.
  • How long does a laptop battery last?
    Battery life varies, but most laptops last 4 to 12 hours on a full charge. High-performance models drain faster than ultra-thin laptops designed for efficiency.
  • How do I improve my laptop’s performance?
    Keep software updated and remove unnecessary programs. Upgrade RAM or storage if possible. Disable startup apps and clean temporary files. Use an SSD for faster speeds.
  • How much RAM do I need in a laptop?
    For basic tasks, 8GB RAM is sufficient. If you’re into gaming, video editing, or multitasking, aim for 16GB or more.
  • Do laptops overheat easily?
    Performance laptops with powerful CPUs and GPUs generate more heat. Good cooling systems and regular maintenance (cleaning vents, using cooling pads) help prevent overheating.
  • What happens if my package is lost or damaged during shipping?
    TitanTek Technologies ensures secure packaging, but if a package is lost or damaged, customers should contact support immediately. Depending on the case, a replacement or refund may be issued.
  • How long does shipping take for TitanTek Technologies products?
    Shipping times depend on the selected method and location. Standard shipping typically takes 3–7 business days, while express shipping delivers within 1–3 days. International shipping may take longer due to customs processing.
  • Does TitanTek Technologies offer international shipping?
    Yes! TitanTek Technologies provides international shipping, but delivery times and fees vary based on the destination. Some countries may have import taxes and duties that buyers need to consider.
  • How can I track my TitanTek Technologies order?
    Once an order is processed, customers receive a tracking number via email or SMS. They can use this number to monitor real-time updates on the shipping carrier’s website.
  • Can I change my shipping address after placing an order?
    Address changes can be made only if the order has not yet been dispatched. Contact TitanTek Technologies’ customer support as soon as possible to request modifications.
  • Does TitanTek Technologies offer refunds for faulty products?
    If a product fails within the warranty period and cannot be repaired or replaced, TitanTek Technologies may issue a refund in line with its warranty and return policies.
  • How do I claim a warranty if my product is faulty?
    Customers should contact support and provide proof of purchase along with details of the issue. TitanTek Technologies may offer repairs, replacements, or refunds, depending on warranty coverage.
  • What payment methods does TitanTek Technologies accept?
    TitanTek Technologies accepts credit and debit cards (Visa, Mastercard, etc.), online payments, bank transfers, and digital wallets like PayPal. Some locations may also offer cash-on-delivery or installment plans.
  • Is there a warranty on TitanTek Technologies products?
    Yes! Most TitanTek Technologies products come with a manufacturer’s warranty, which covers defects and malfunctions for a set period. Warranty durations vary by product, so customers should check specific terms at purchase.
  • Are there extended warranty options available?
    Yes! Customers may have the option to purchase extended warranties, which cover repairs and defects beyond the standard warranty period.
  • How long does it take to receive a refund?
    Refunds are processed within 7 business days after the returned product is inspected. The time may vary depending on the payment method and financial institution.
  • What happens if my product is defective or damaged upon arrival?
    TitanTek Technologies offers free replacements or refunds for defective or damaged items. Customers must report the issue within [X] days of receiving the product and provide proof (such as photos or videos).
  • How do I initiate a return?
    Customers can contact support via email or phone to request a return authorization. Once approved, they must ship the item back using a provided return label or an authorized courier service.
  • Are there any products that cannot be returned?
    Certain items, such as software, personalized or custom-made gadgets, and consumables like batteries, may not be eligible for return unless they are defective upon arrival.
  • What is TitanTek Technologies' return policy?
    TitanTek Technologies allows returns within [X] days of purchase, provided the item is unused, in original packaging, and in resalable condition. Some products may have specific return conditions, such as electronics requiring intact warranty seals.
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